Refund Policy
Effective Date: March 24, 2026
At UK TV Hub, customer satisfaction is our priority. We offer a 7-day money-back guarantee under the following conditions.
1. 7-Day Money Back Guarantee
We provide a full refund if you are not satisfied with our IPTV service within 7 days of purchase.
To be eligible for a refund:
- You must request a refund within 7 days of your purchase
- You must provide a valid reason for dissatisfaction
- Your account must not have violated our terms of service
2. Non-Refundable Cases
Refunds will not be issued in the following situations:
- After 7 days of purchase
- Issues caused by poor internet connection
- Device incompatibility not related to our service
- User misuse or unauthorized sharing
- Temporary service interruptions or maintenance
3. Refund Process
To request a refund:
- Contact our support team with your order details
- Explain the issue clearly
- Our team will review your request within 24–72 hours
If approved, the refund will be processed to your original payment method.
4. Processing Time
- Refunds may take 5–10 business days to reflect in your account
- Processing time depends on your payment provider
5. Service Cancellation
Once a refund is issued:
- Your IPTV UK subscription will be immediately terminated
- Access to all services will be revoked
6. Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page.
7. Contact Us
If you have any questions regarding our Refund Policy, please contact us through our website.